A) Policy Statement

We, in Shahid Bahonar Copper Industries, must continually improve quality, productivity and creativity so that our products, covering satisfactory quality and suitable price, be in reach of customers in time. Any effort to fulfill this policy will lead to further satisfaction of customers and to increase of production and sale as well which in turn guarantees higher job protection for employees and higher profit for shareholders.
For this policy to come true, we should always have these in mind:
Building a suitable system of quality management according to ISO 9001 and observe the order to ensure the fulfillment of the obligations.
Good and continual relationship with customers and following that modifying quality system to supply satisfactory products for use.
Correctly conducting of production process for each product relying on  experts, managements and precise programming.
Controlling and inspecting of raw material and final outlet in all phases of  production process.
Insisting on training and skill promoting of employees.
Practicing research as the basis of development.
It’s clear that the above policy will come true through a correct approach to human sources and cooperation of employees.

Managing Director
M.R.Shakeri

B) Quality Assurance System 

Quality Assurance Manual
The framework of quality system of Shahid Bahonar Company is best viewed in quality assurance manual. This quality assurance system is ISO 9002 standard approved and each section of it identifies how to apply the required parts of the standard.

Contract Review
To review and revise the contract items, so that the ability to fulfill the obligations and its requirements be assured, a special manual has been maintained that, by applying which, before any sale contract and acceptance of any kind of obligation either written or oral it is guaranteed that:
1.The customer's requirements and quality obligations have clearly been realized and registered.
2.The company is able to fulfill the obligations.
3.The non conformities and ambiguities have been modified prior to any assignment of the contract.

The entire revisionary documentary compiled and saved in sale department. After satisfactory result the order data are transferred to the computer system.

Document Control
The quality department is responsible to audit the quality system so that its effective executions be assured. A third department company audits the international certificates of the firm according to the requirements and conformity with the standard.

Purchasing
Choosing among the suppliers is based upon their ability to maintain the needs of the company; so the supplies section, guided by ordering section managers, evaluates them. Their evaluation includes the quality assurance requirements. The records of the suppliers are filed in supplies section.

Inspecting and Testing
The inspection and testing is performed in different phases of production process and on final production and the raw material as well. The quality control and laboratories department is authorized to verify the inspection and testings.

Calibration
All measurement equipments are verified and calibrated in predefined periods of time.

Non Conforming Products
If the purchased material or the final product does not conform to the required specifications, they will be marked, signified, kept and controlled until the authorized decisions are made. The non conformant products are recognized all through the production process and further usages of the product is detained until authorized decision making.

Correction and Prevention Actions
Corrective actions are taken to correct any faults resulting in non conformity and preventive actions are performed to prevent the reoccurrence of the faults. All the documentaries relating to any corrective or preventive activity are saved and reused.

Training
All the personnel whose activities are effective on product quality are trained in suitable period of times.

Certification Approval
Our ISO 9002 certificate was originally approved in 1997 by GLC (Germanischer Lloyd certification Gmbh) and in 1981 BVQI (Bureau Veritas Quality International) reproved our continual satisfactory operation.